Ketchup Support

Ketchup is a personal journal of your visits to restaurants, bistros, cafés and bars. Note where you went, how it tasted and how much you spent, and share it with friends. The map shows your favourite places and tips from friends.

Tap the + button in the bottom bar, search for a venue or add it manually, and rate the food, service and atmosphere. You can add a text, tags, photos and spending. Finally, choose who can see the visit.

For every visit you choose between Friends and Only me. Private visits are visible only to you in your journal. Saved places are always private.

Open Friends in your profile, search for a user and send a request. Friendships are mutual: content is shared once the other person accepts.

Location is used to show your position on the map and to suggest nearby venues when adding a visit. It is only used while you use the app. The app works fully without it. Change the permission in iOS Settings → Ketchup → Location.

So you can attach photos of food and venues to your visits. The app only works with images you select or take.

On a post, comment or profile, open the ··· menu and choose Report or Block. We review reported content and remove anything that breaks the rules. You can also email us at studio@eliathos.cz.

In the app, go to Profile → Settings → Delete account. This permanently removes your profile, visits, photos and friends. If you can’t sign in, email us from the address linked to your account and we’ll delete it for you.

Make sure you have the latest version from the App Store and an internet connection, then close and reopen the app. If the problem persists, email us, ideally with a screenshot, your iPhone model and iOS version.